Effective Date: 1st of May 2025
Omni Source Pty Ltd (ABN 60 675 619 011) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify website (the "Site") or purchase Food & Drink products from us. By using the Site, you agree to the terms of this policy.

Information We Collect

We collect the following types of information:

• Personal Data: Name, email address, shipping/billing address, phone number, payment details (processed securely via Shopify Payments or third-party gateways like PayPal), and account credentials.
• Technical Data: IP address, browser type, device information, and cookies (see Section 6).
• Usage Data: Pages visited, products viewed, and interactions with the Site.

How We Use Your Information

We use your information to:

• Process orders, payments, and shipping for Food & Drink products.
• Communicate with you (e.g., order updates, recalls, or promotional newsletters with consent).
• Improve our Site, product offerings, and customer service.
• Comply with legal obligations (e.g., tax, food safety regulations, fraud prevention).
• Personalize marketing (with your consent where required).

Sharing Your Information

We may share your data with:

• Service Providers: Shopify (to power our store), payment processors (e.g., PayPal), shipping carriers (e.g., Australia Post), and marketing platforms.
• Legal Compliance: When required by Australian law (e.g., tax authorities, food safety agencies) or to protect our rights.
• Business Transfers: In mergers, acquisitions, or asset sales.

Your Rights Under Australian Law

Under the Privacy Act 1988 (Cth) and APPs, you may:

• Access, correct, or delete your personal data.
• Opt out of marketing communications (use the "unsubscribe" link in emails).
• Lodge complaints with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, contact us at cs@omnisource.com.au.

Data Retention

We retain your information only as long as necessary to fulfil orders, comply with food safety laws, or meet legal obligations.

Cookies and Tracking

We use cookies to:

• Enhance Site functionality (e.g., shopping cart).
• Analyze traffic via tools like Google Analytics.
• Deliver targeted ads (e.g., Facebook Pixel).

You can disable cookies in your browser settings, but this may affect Site functionality.

Security

We implement SSL encryption and secure payment gateways to protect your data. However, no online transmission is 100% secure.

International Transfers

Your data may be processed outside Australia (e.g., via Shopify’s servers in Canada or the U.S.). We ensure safeguards align with Australian Privacy Principles.

Children’s Privacy

Our Site is not intended for users under 15. We do not knowingly collect data from minors.

Changes to This Policy

Updates will be posted here with a revised effective date. Continued use of the Site constitutes acceptance of changes.

Contact Us

For questions, requests, or complaints:

• Email: cs@omnisource.com.au
• Phone/WhatsApp: +61 404 99 55 44
• Address: 17 Noranda Circuit, Melton West, VIC 3337, Australia